FAQ

Frequently Asked Questions (FAQ)

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1. What payment methods do you accept? We accept various payment methods, including credit/debit cards, UPI, and cash on delivery (COD). Choose the option that suits you best at checkout.

 

2. What is your return policy? We offer a flexible return policy. If you receive a defective or incorrect item, please contact us within 14 days of delivery for a return or exchange. For detailed return instructions, please refer to our Return Policy page.

 

3. How long does shipping take? Shipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery takes an additional 3-7 business days. You will receive tracking information once your order has shipped.

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4. Do you offer international shipping? Yes, we offer international shipping. Please note that delivery times and shipping fees may vary based on the destination.

 

5. How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website.

 

6. What if I received a damaged or incorrect item? If you receive a damaged or incorrect item, please contact our customer service team within 14 days of delivery. We will assist you with the return or exchange process.

 

7. Do you have a size chart? Yes, we provide a size chart on each product page to help you find the perfect fit. If you have any questions about sizing, feel free to reach out to our customer service team.

 

8. Can I cancel my order? You can cancel your order before it has been shipped. Please contact our customer service team as soon as possible if you wish to cancel your order.

 

9. Do you offer discounts or promotions? Yes, we frequently run promotions and offer discounts. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.

 

10. How can I contact customer service? You can reach our customer service team via email at [evoflexig@gmail.com] or through our contact form on the website. We aim to respond to all inquiries within 24 hours. If you have any other questions, please feel free to reach out to us.

 

Thank you for choosing our brand!